Ticket Takers
DESCRIPTION
Ticket Taker volunteers must be outgoing, friendly and able to comfortably approach visitors to offer assistance. They also must become completely knowledgeable about every aspect of the Stock Show, particularly in the areas of tickets and admittance, and seating in the Events Center.
LOCATION & CHECK-IN PROCEDURE
Check-in at the Volunteer Center located in the Expo Hall at the south end of the mezzanine, above the ticket office. Check with the Dispatcher to radio Captain/Assistant Captain on duty. This will allow the Captain/Assistant Captain to communicate the location of your assignment
DUTIES
- Take tickets and monitor entrance of arriving guests to the Events Center and the Hall of Education. Welcome the guests and answer questions (if lobby is crowded, refer them to the Information Booths).
- At paid performance in the Events Center duties are 3-fold. First, assist with the “sweep” – asking all guests without a ticket to leave. Second, staff the ticket stations in the lobby until the performances begin. Third, help seat guests, monitor safety of aisles, keep guests away from yellow rails near arena. Event Center volunteers should be willing to take turns so that the ticket lobby always has 2 ticket takers during the performance.
- Be the smiling face and friendly person by which guests will remember the Stock Show.
- Provide assistance for guests with special needs.
- Thank guests upon their departure at various entrances for visiting the NWSS. Offer a hand-stamp for re-entry.
- Since we are dealing directly with almost all of our guests, a neat, professional appearance at all times is a requirement.
PHYSICAL REQUIREMENTS
Physical requirements for this position include the ability to stand as necessary, (although chairs should almost always be available) and endure varying temperatures. The ability to move comfortably between the Events Center, Hall of Education and the Coliseum is also required.
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